Return Policy

Return Policy:

ZEVK allows returns of defective items bought online provided the items are in their original condition i.e., unwashed, new, unworn, unaltered, and unstitched with original tags and packaging.

For eligible returns, customers should contact our customer service center. To be eligible for a return, customers must provide their online order ID along with a valid reason for the return and share clear pictures of the items received within seven (7) days of receiving their order. Requests made after the 7-day window will not be accepted.

The customer must choose a replacement outfit from ZEVK E-Store. Depending upon the circumstances, the matter will be resolved as swiftly as possible.

Any mailing/shipping charges associated with the return of a defective item are the sole responsibility of the customer.